Consulate Office, Sydney

In response to recent announcements made by the NSW Government, please be advised that our Sydney Consulate Office will be required to close until further notice with all work being conducted online or over the phone starting from Monday 26th July, 2021.
All passport appointments are on hold until further notice. Please contact our office if you have an existing appointment and are in need of further assistance.
During this time we encourage you to make use of consular services that are available online – Remember you can download, upload and pay for your application all from the comfort of your own home.
We would like to take this opportunity assure the community that the Fiji Consulate General is here to assist and will continue to provide the necessary consular support and advice that you may need during this time.

Please contact us on (02) 9900 0700 or [email protected] if you are in need of assistance.

In the meantime, we encourage everyone to observe the rules & restrictions that are in place to ensure your health and safety and that of those around you – particularly the most vulnerable in our community. We will continue to monitor the situation and provide further updates as they arise.
Thank you for your understanding and ongoing cooperation.
Statement regarding deployment of ADF personnel – iTaukei Fijian

Important Information for Travellers to Fiji

The Fijian Government has set out specific guidelines for entry into Fiji at this time. Please visit this Government website for all relevant information and entry requirements. Only Fiji citizens (Fijian passport holders) are able to enter Fiji at this time. Non-Fijian citizens (those that do not hold a Fijian passport but have a special permit) require approval from the Office of the Prime Minister for entry into Fiji. Contact the Office of the Prime Minister by emailing [email protected].  Non-Fijian citizens must have written permission from the Fijian Government before being accepted on the flight.

All arriving travellers must have documented proof of a negative PCR COVID-19 Test. This must be by way of a swab test, which is taken no earlier than 72 hours prior to departure date. See details of accepted tests here.

Specifically for travellers coming from Brisbane to Fiji, the following facilities in Queensland carry out tests per Fijian Government requirements:

Travellers must submit their negative COVID test results and pre-authorisation from the Fijian Government (for non-Fiji passport holders) at least 24hrs prior to departure to this email address: [email protected]

FAQ on Fiji Quarantine
Fiji Government COVID-19 Border Control Measures

Other tests from Government facilities may also be accepted.

All arriving travellers must got into mandatory quarantine upon arrival at a Fijian Government-selected facility for 14-days. They will be unable to go to their homes or residences. All arriving travellers will also be tested for COVID-19 upon arrival into Fiji and on Day 12 of their quarantine.

Fijian citizens

  • From 29 March 2021,  Fijians citizens have to pay for quarantine in Fiji, unless they receive an exemption for medical travel approved by the Fijian Government. These costs will have to be paid at the quarantine hotel allocated by the Government. Details can be obtained by emailing airp[email protected] and [email protected].
  • Quarantine is at Fijian Government approved and managed hotel, and assigned upon arrival in Fiji
  • Access to a higher end accommodation is possible, but must be paid for by the requesting guest in its entirety. A request can be made by emailing the Fiji COVID Risk Mitigation Taskforce at [email protected] and [email protected].

Non-Fijian Citizens

  • Non-citizens will bear the cost of quarantine in Fiji. Information on quarantine charges and locations can be requested by emailing [email protected] and [email protected].
  • Non-citizens will bear costs of all COVID-19 tests done in Fiji. A COVID-19 Test will cost $300 (FJD) at payable in cash only at the Hotel Quarantine. Non-citizens are encouraged to convert their currency to Fijian dollars before they arrive or withdraw from ATMs available at Nadi International Airport.
  • Per the directive of authorities, transit passengers cannot be uplifted on repatriation flights to Fiji.

Important Information for Travellers to Australia

COVID-19 (PCR) Test

From 22 January 2021, if you are travelling to or transiting through Australia you must provide evidence of a negative COVID-19 (PCR) test to your airline, taken 72 hours or less before your scheduled departure.

If you do not have evidence of a negative COVID-19 (PCR) test, you should not go to the airport as your airline will not allow you to board the aircraft.

Masks must be worn on all international flights, including at airports.

More information can be found at Department of Health website.

Entry to Australia

Only Australian citizens and returning permanent residents and their immediate family members are permitted to enter Australia without an exemption until further notice.

  • Travellers who meet exemption criteria or have a compassionate or compelling reason to enter Australia can apply to the Australian authorities for an exemption
  • For information on the exemption categories, application form and documentation required, see the Department of Home Affairs website
  • The Department of Home Affairs is experiencing high levels of demand for exemptions and there is no guarantee of either the timing of a decision or the outcome. You should make your application at least four weeks but not more than three months in advance of travel and provide full supporting documentation.

Quarantine Arrangements

All international travellers entering Australia need to undertake a mandatory 14-day quarantine at a designated facility (for example a hotel) at their port of arrival. This is arranged by individual State and Territory governments.

New South Wales (NSW) and Queensland (QLD) have introduced charges for mandatory quarantine and other requirements (testing and screening) for all arriving travellers:

  • NSW: please see all relevant details here, including details on quarantine charges on the NSW Government website. The charge for quarantine in NSW is $3,000 (AUD) per adult, with further charges for additional adults and children. To see entire fee schedule and to find out whether you qualify for exemptions or support, please visit the link above.
  • QLD: please see rules around Queensland entry requirements can be found here. Information on mandatory quarantine and costs for arriving passengers is available here. The charge for quarantine in QLD is $2,800 (AUD) per adult, with further charges for additional adults and children.

Australian authorities have also provided an ‘Information for international travellers fact sheet’ to all travellers on arrival in Australia. This provides information on current requirements.

Transiting Australia

The Department of Home Affairs website sets out information on transiting Australia, including on transit visas. There are currently restrictions on transits due to coronavirus.

You are able to transit through Australia if transiting for 8 hours or less and you have evidence of onward international travel. Fiji Airways passengers transiting through Sydney on this flight will have their bags checked through to their onward destination. They will not have access to their checked-in luggage in Sydney.

Restrictions on Australian citizens and permanent residents planning to depart Australia

Australian Citizens and Australian Permanent Residents require permission (special exemption) from the Australian Government to leave Australia. Only those who are granted an exemption will be allowed to depart Australia. For more details and links for exemption applications, please click here.

Important Information for Travellers to New Zealand

Entry to New Zealand

Only the following are permitted to enter New Zealand without an exemption until further notice;

  • a New Zealand citizen or permanent resident
  • a resident with valid travel conditions, unless you got a resident visa outside New Zealand and you have never used it to travel here
  • a partner or dependent child of a New Zealand citizen or resident, and your visa is based on this relationship
  • a diplomat who holds a post in New Zealand
  • Australian citizens or permanent residents ordinarily resident in New Zealand

Resident visa holders

  • Travel conditions of all other resident visas must be valid for the holder to enter New Zealand.
  • Your resident visa must have been granted:
  • when you were in New Zealand, or
  • when you were offshore but you have used it to travel to New Zealand previously, or
  • because you previously held a resident visa while in New Zealand
  • *A dependent child must be younger than 20 if they have a temporary visa, or younger than 25 if they have a resident visa.

Managed isolation and quarantine

Travellers to New Zealand from all countries are tested for COVID-19 and a 14-day managed quarantine or isolation is mandatory.

All travellers are legally required to obtain a Managed Isolation Allocation system voucher confirming their place in a managed isolation facility before boarding a flight

More Details

New Zealand’s Official Covid-19 Website here.

Transiting in NZ
Request for travel to NZ
List of critical purpose reasons to travel
New Zealand Covid-19 border and health factsheet



In response to the global emergence of the COVID-19 (Novel Coronavirus) pandemic, the Ministry of Industry, Trade and Tourism (Ministry) has rolled out an information portal for businesses on the bizFIJI platform. This page provides information relating to COVID-19 as they affect businesses, as and when published by respective agencies.

The page is also an avenue for Fijian businesses that are adversely impacted and need advice or support, or in turn would like to offer suggestions and support, to contact the Ministry through the submission portal and the phone numbers provided.

Businesses and traders can also use this portal to get up-to-date information and links to all relevant border agencies, including contact details for further guidance. It also aims to prevent any inaccurate information on the Fijian Government’s response to the outbreak.

Any future changes to trade-related procedure and support for Fijian businesses will be made available through this portal. Information on the COVID-19 Response Budget, following announcement on 26 March 2020, by the Honourable Attorney-General and Minister for Economy, will also be made available.

Businesses are encouraged to regularly follow for timely updates to assist in making prudent business decisions.

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